Important: Terms and Conditions of our Special Order Service

biOrbNZ Ltd supplies you with goods on the basis of the following

1. Payment

All Special Order Purchases require a minimum of a 25% non refundable deposit when you place your order or paid in full.  Full payment for all purchases must be made before the order is delivered. 

2. Supply

BiorbNZ  will not be responsible for any loss or claim by the customer in the event that BiorbNZ is unable to supply the goods required, or for any delay in supplying the goods

3. Delivery

Products labelled Out of Stock can take longer to ship, as we need to order stock in from our supplier first. Delivery times can be a few days or a couple of  weeks. We can provide you with an estimated time for delivery on your enquiry.
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4. Cancellation & Returns

We will try and assist you if you wish to cancel your order or return goods unused, but we will retain the 25% deposit to cover our costs

You agree that these terms and conditions apply to the exclusion of all others even if exchanged later